TIMS Appointment Notifications give you an efficient way to communicate with patients while providing them with an exceptional customer experience.
Create customized message templates and incorporate key appointment details. Patients can simply reply to confirm appointment date and time or request to reschedule.
Streamline management of patient notifications via the Notification Center, then track notifications and patient responses from one place.
This powerful module allows for highly customized and detailed surveys to be completed during an appointment with a patient. You can include standardized or custom questions in any questionnaire. The results are stored in the patient's history file in TIMS.
An unlimited number of questions and sub-questions can be included. When a questionnaire is completed, the responses are automatically stored. Questionnaire results from one or multiple questionnaires can be summarized in custom reports.
Available Question Types:
TIMS makes it easy to maintain important patient records and related information in electronic format. Maintain audiograms, chart notes, diagnostic reports, scheduling and appointment history, patient pictures, and more! TIMS provides the necessary tools to quickly and efficiently capture important patient information in a variety of formats.
From a patient’s initial appointment to checkout, TIMS Electronic Superbill simplifies the process of recording patient charges without the use of paper!
Capture and consolidate patient related charges and purchase agreements on a single bill to automate and streamline the entire billing process. The end result is an exceptional experience for your patients, an efficient office workflow for your staff, and simplified patient billing that will save you time and money.
Benefits of a Superbill:
With Hearing Aid Tracking, it’s easy to record hearing aid transactions for sales, purchase orders, or devices on loan to patients. Simply scan order and repair documents for audit and tracking purposes. Or, generate comprehensive reports and recall mailings whenever needed.
You can quickly generate and retrieve purchase and loaner agreements, capture electronic signatures and store records within the individual patient files using a simple webcam, Topaz signature pad, or scanner.
Hearing Aid Tracking Features:
TIMS Marketing & Communications capabilities give you the tools to effectively market to your customer base.
TIMS 'Opportunity Tracking' gives you the flexibility to setup and define selling opportunities using data from NOAH audiograms and user defined aid-ability thresholds in order to identify hearing aid selling opportunities.
TIMS Communications Center is a powerful tool to track incoming/outgoing calls and emails, and letters. When used effectively, TIMS Communications Center can help improve patient care, increase revenues and sell more of the products that help improve the quality of your patients’ lives.
TIMS Mobile Sync takes productivity to the next level. Now you can take the entire TIMS database with you and remain productive, on the go!
Perform the same functions as if you were in the office - view and create new appointments, create chart notes, analyze NOAH data, record patient activities - right from your Windows laptop/tablet. No Internet connection required.
Advantages of Mobile:
TIMS was the first practice management software to seamlessly integrate with Noah and be certified by HIMSA®. Noah certification is our guarantee that TIMS will work with Noah-certified modules and provide a stable environment.
TIMS unique approach to storing Noah data directly in the TIMS database provides users with unparalleled opportunities to data mine new revenue sources. Quickly and easily search your entire Noah database to identify patients with specific severities and types of hearing loss. Utilize over 50 search parameters to create personalized marketing campaigns.
TIMS Point of Sale (POS) offers a simple system for entering sales, receiving payments and accepting returns. Patients also receive accurate receipts for their records.
TIMS eliminates duplicate data entry with comprehensive QuickBooks synchronization for patient contact information, item lists, claims and point of sale transactions for correct billing and statements.
Specific advantages of combining TIMS with QuickBooks:
TIMS includes a full suite of standard reports that give you insight into everyday business activities. Built-in powerful data analysis reports and dashboards give you big picture summaries with the ability to drill down for even greater insight.
View key business information such as sales, appointments, marketing, claims, and customer recall activity. Set Key Performance Indicator (KPI) goals and track progress toward those benchmarks.
Reporting & Business Insights: