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Apply for the 2018 HME Excellence Awards

The June 4 deadline for the HME Excellence Awards is quickly approaching—and we think you should apply!

The HME Excellence Awards honor companies that provide incredible customer service, take pride in their employees, make a difference in their...

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Is Your HME Business Really Paperless?

Your Next Step for Putting Paper in the Past

So, you say you have a “paperless office”—you’ve traded your packed-to-the-brim file cabinets for a scanner and electronic document management system. You upload your faxed orders and referrals and...

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What are the top three pitfalls of RCM that I should avoid?

Revenue Cycle: Avoid Pitfalls, Reap Rewards

Q: What are the top three pitfalls of RCM that I should avoid?

The revenue cycle is a complex process with many moving parts. Those “parts” are better known as people and processes, and they need to...

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Vendor Versus Partner – Evaluating Software for HME Providers

Success Begins with Vision

The right software touches nearly every aspect of your HME business. It supports your current activities, allows you to become more efficient, and helps you evaluate your challenges and successes. With a variety of...

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Five HME Delivery Road Bumps to Avoid

Technology is your solution for making deliveries run smoothly

The job of an HME technician or delivery person isn’t always easy. In fact, sometimes the bumps they face on the road and in a patient’s home are rough. So, how can you best prepare...

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What KPIs show I have strong Revenue Cycle Management practices?

Revenue Cycle: Establish KPI Goals

Q: What KPIs show I have strong Revenue Cycle Management practices?

A: Industry experts suggest that every team member have performance goals, engage in monthly feedback sessions with their team and manager,...

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