Integrated Power & Functionality

Customer orders are the lifeblood of every business and HME/DME businesses are no exception. From Order Entry workflow and Point of Sale to our recurring orders and third party routing systems, TIMS features the latest technology that delivers the tools you need to drive your sales and service forward.

Order Entry Workflow

TIMS Order Entry has the same great workflow component that Patient Intake has. Which means, you can set up actions you want to happen at each state of your workflow and then assign an individual or group to be held accountable for its completion. 

Designed to help users be as productive as possible, this application delivers the flexibility to enter orders for everything from sales and service to rentals and supply transactions—all within a single order. With combined purchase items and rental items on one order, you’ll save all sorts of time!

TIMS Order Entry system fully interfaces with authorization processing and CMN, invoicing and Claims Processing.

When you’re ready to charge shipping, UPS WorldShip® provides a seamless way to pull in tracking numbers and delivery amounts right into your TIMS order. What better way to eliminate duplicate entries and delivery charge errors!

TIMS HME Software | Order Entry to enter orders from sales and service.
TIMS HME Software Patient Qualifications

Point of Sale

TIMS Point of Sale (POS) allows you to track the payment methods of your customers, which gives you a clear picture of your organization’s retail business transaction history for every day.

POS tracks cash, check and credit card payments and change returned on each order through a cash drawer. Your customers can make multiple payments using a combination of payment methods. Having consistent cash drawer records will help you create a solid history for your retail operations.

POS features a one-to-one relationship between each terminal or PC and its respective cash drawer. Now you can break down summary reports by branch, cash drawer and transaction.

Credit Cards

TIMS EMV enabled Credit Card system helps you process front counter sales quickly, easily and securely. And, with EMV technology, you’re better equipped to deter fraud. Just swipe the patient’s credit card and let TIMS quickly authorize and fund the sale securely.

You can even charge the patient’s credit card automatically for recurring equipment rentals for added simplicity.

TIMS HME EMV enable Credit Card Processing System
Order Monitoring | TIMS HME Software

Order Monitoring

Provides your supervisor with an at-a-glance view of your team's workload. This dynamic worklist is very user friendly.

Choose whether you would like to review by owner, priority, referral or by workflow state.

Once you have chosen the activity, take action.

Order Monitoring | Assigining

Have the flexibility to enter orders for everything from sales and service to rentals and supply transactions—all within a single order.
TIMS HME Software Reviews and Testimonials

We are really excited about Patient Intake, it is exactly what we need. Right now our company is very interested in the Lean Business model, and Intake fits right in with the way we are wanting to do business.

- ThedaCare At Home

Since starting with TIMS, we have more than doubled our revenue while cutting inventory costs by more than 60%.

- Keene Medical Products

From an implementation standpoint, Claims Processing has been one of the easiest programs to roll out to users.

- Norco

Once again I would like to compliment Gayle [in Project Management] on her training ability.  She has a great cadence, upbeat attitude and a way of changing confusion into clarity!

- Care Medical
TIMS HME Software | 10 Must-See Features for your HME/DME business!

Download 10 Must-See Features For Your HME/DME Business

TIMS has a fresh new look with some smart new ways to do business.

Intuitive new platforms for making life easier. Streamlining everyday tasks with brilliant new applications. Helping your staff work smarter—not harder. Think of TIMS as the game-changer that puts you ahead of your competition.

download pdf

Recurring Orders

In true TIMS Software fashion, recurring orders provide one more way for HME/DME businesses to improve patient care while streamlining operations.

Designed to help providers facilitate follow up orders and maximize patient care, TIMS automates rental billing with careful attention to the rental hold feature. Schedule patient follow-up calls for re-supplies with ease as well as improve relations and sales with enhanced communication

TIMS HME Software | Recurring Orders to increase profit.
TIMS HME Software | Eliminate Manual Entry and Errors with Point of Delivery


Record all of your deliveries quickly and easily with TIMS Point of Delivery and HoneywellTM mobile computers.

Point of Delivery offers a new generation of high-performance and integrated features with unprecedented capabilities. Managers and drivers alike will enjoy eliminating manual entry and errors, with one click delivery uploads to TIMS. It’s a sure way to boost driver productivity!

This one stop shop delivers benefit-rich features like auto invoicing, fast dispute resolution and electronic proof of delivery. And, TIMS gives you a unified view of customer profitability for rental equipment, medical oxygen and supplies.

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