Delivering a single cylinder is 7 to 10 times more expensive than filling it. Increase efficiency and cost savings by providing seamless communication from CSR to dispatcher to driver. Give your drivers the tools they need to make deliveries more efficient and accurate with Mobile Delivery. Quickly and easily reconcile deliveries after they have been made.
Quicker, Easier, and More Accurate Truck Dispatching
Route orders directly from Order Entry
CSRs can easily choose which truck, route, and date to assign an order. When keying the order, a screen displays showing the routes and trucks available for the desired delivery date. This is ideal for companies who want CSRs to help route orders.
*This functionality is optional and does not have to be turned on.
Organize and update delivery routes with ease
New orders and changes to orders flagged for delivery are instantly sent to the dispatcher. Order entry is notified if a dispatcher has routed an order or if it is out for delivery.Dispatchers can easily see what orders were just created, what orders are out for delivery, and what orders have been completed.
Easily create pre-defined routes
Complicated route schedules can be entered into the system once and reoccur so that you don’t have to worry who has to go where. Pre-defined stops can be setup to let the driver know they should stop and check. Or they can be setup to automatically create an order that must be delivered. Drivers can easily create an order in the handheld if needed.
Quickly print DOT manifests and trip reports
Print a perfectly accurate DOT compliant manifest, trip report, or load sheet quickly and easily. Once orders have been routed the Dispatch program creates the reports based on the orders and routes your driver has. No manual manifests or tallies required.
Increase Delivery Accuracy and Reduce Disputes Over Cylinders
Easily deliver any type of product
With TIMS Mobile Delivery, you can deliver cylinders, bulk gases, hardgoods, and rental equipment.
Simple order download
Rather than worry about a manual stack of paper, all your drivers have to do is press “Download”, and all of their orders download to them. If a driver sees a mistake, they can easily send orders back to the dispatcher with the tap of a finger.
Drivers no longer need to create a manual DOT manifest, trip report, or load sheet, because the dispatcher can do this for them automatically. See Quickly print DOT manifests and trip reports (hyperlink) for more information.
Permanent electronic proof of delivery
Manual changes to delivery receipts are no longer necessary because the original customer order is automatically altered based on what is actually delivered. For each delivery, your customer will sign the driver’s handheld and their signature prints on the receipt to produce a permanent proof of delivery. Easily email or fax proof of delivery to your customers’ on demand.
Reduce paper by using mobile printers
Order quantities, line items, and customer signatures are all recorded digitally. Drivers can easily print a paper receipt with a printed electronic signature and line items and quantities that are always legible, reducing order disputes.
Print a receipt with customer specific pricing
Your driver can print a receipt with line item pricing that honors customer pricing contracts including tax and delivery charges, using a cellular connection. Orders can be sent to the driver out in the field over a cellular connection.
Easily Reconcile Truck Loads and Delivery Records with Orders in TIMS
Simple truck reconciliation
Easily balance the number of cylinders loaded, shipped, returned, and unloaded to catch theft and delivery discrepancies. The system records each time a cylinder barcode is scanned during the delivery, to make sure that the number of cylinders coming back to your dock is correct.
Quick and accurate order reconciliation
Quickly find errors on written tickets using the end of day report. Uneven exchanges, incorrect part numbers, and illegible handwriting are quickly revealed.
Easily correct complicated cylinder issues
Make quick work of complicated cylinder problems. Orders with cylinder discrepancies are automatically locked in the Cylinder Exception Handler where they are only dealt with by your most experienced cylinder controllers. With a single click you can choose the correct solution for issues ranging from a cylinder that was returned from the wrong customer, to a cylinder shipand return that is not in the correct sequence.
Easily reschedule or cancel undelivered orders
Orders that weren’t delivered are automatically locked until dispatch or customer service determines they should be rescheduled or cancelled.
For Advanced Fleet Management Needs, TIMS Integrates with Roadnet®
Easily optimize routes and truck loads
Send order and truck information directly from TIMS to Roadnet to optimize truck routes and loads.
Quickly print Roadnet® reports from TIMS
Print DOT manifests, trip reports, and load sheets right from TIMS based on Roadnet’s logistical decisions.