Technical Support

Providing a critical link between the operating system and your business, our staff delivers the very best in technical services and support for the following:

Data conversions and mass updates
Business intelligence models and reports
Systems and networks
Hardware and peripheral devices
Document imaging

Our Service to You

Together, our diverse team represents well over a century of experience in not only systems support, but also in working directly with TIMS products.

We custom tailor the setup of TIMS Software to your business, determined by your network, company size and even the way you do business with other vendors. New customers begin with technical support for hardware setups and, if needed, data conversions. The relationship continues for day to day issues, whether to solve a technical problem, or simply to find a better way to manage the system.

Contact Support »

David [in Technical Support] was our focal point of contact with regard to technical issues [during the system recovery process]. He did a great job with our system recovery and was a pleasure to work with.

- Prest-O-Sales and Service