---
title: TIMS Software Blog | Computers Unlimited | Customer Support
description: Customer Support | We're a completely customizable solution with a dedicated team of software developers in-house. That means we can work together to make sure our system fits your HME/DME business like a (surgical) glove... even if you run things a little differently from others in the industry. Our users aren't confined to a cookie-cutter approach!
---

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# Blog for Home & Durable Medical Equipment Providers

We're a completely customizable solution with a dedicated team of software developers in-house. That means we can work together to make sure our system fits your HME/DME business like a (surgical) glove... even if you run things a little differently from others in the industry. Our users aren't confined to a cookie-cutter approach!

POSTED ON:2 July, 2019

WRITTEN BY: [Computers Unlimited](https://www.cu.net/hme/blog/author/computers-unlimited)

## [Is It Time to Make the Move to Mobile?](https://www.cu.net/hme/blog/top-five-hme-delivery-resources)

### Our Top Resources for Simpler, Easier, and Faster HME Delivery

Delivery isn't cheap ...* especially* if you're delivering the old fashioned way. But it's now possible to take control and turn your costs into profits, while offering excellent service...

[Read More](https://www.cu.net/hme/blog/top-five-hme-delivery-resources)

POSTED ON:29 October, 2018

WRITTEN BY: [Computers Unlimited](https://www.cu.net/hme/blog/author/computers-unlimited)

## [At Your Service: A Behind-the-Scenes Look at TIMS Software Application Support](https://www.cu.net/hme/blog/software-service-support-for-hme-providers-tims-software)

# We Exist to Serve Our Customers

If you’ve had a question about using your TIMS Software system, you’ve probably had the opportunity to talk with Jennifer, John, Dawn, or any one of our team of application support representatives. They’re part of one...

[Read More](https://www.cu.net/hme/blog/software-service-support-for-hme-providers-tims-software)

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