How Can I Use Technology to Shorten the Learning Curve for my CSRs?

Revenue Cycle Management: Perfect the Knowledge Transfer

Q: How can I use technology to shorten the learning curve for my CSRs?

A: Too often, I have seen providers rely on their own staff to transfer tribal knowledge using a mix of water-cooler...

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Secure Your Data with TIMS Business Intelligence

The number of sources that captivate our immediate need to be in the know has submerged us in an overwhelming amount of data. Most every book, article and journal known to creation is online. Knowledge is forever good in my book, but what about...

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