Users Group Exceeds Expectations

 This year, we saw increased attendance for Users Group, with 30 percent of participants being first-time attendees. And that's just one way the conference exceeded expectations this year.

Your Next Step for Putting Paper in the Past

So, you say you have a “paperless office”—you’ve traded your packed-to-the-brim file cabinets for a scanner and electronic document management system. You upload your faxed orders and referrals and...

Revenue Cycle: Avoid Pitfalls, Reap Rewards

Q: What are the top three pitfalls of RCM that I should avoid?

The revenue cycle is a complex process with many moving parts. Those “parts” are better known as people and processes, and they need to...

Revenue Cycle: Establish KPI Goals

Q: What KPIs show I have strong Revenue Cycle Management practices?

A: Industry experts suggest that every team member have performance goals, engage in monthly feedback sessions with their team and manager,...

Revenue Cycle: Avoid the Spiral

Q: How does inventory and warehouse management play a role in revenue cycle management?

A. Too much inventory creates unneeded expenses and too little inventory means lost revenue. For many in our industry, ...