Start the customer experience off right with tracked inbound documents, intelligent work queues, and billing payer rules that are easy for your staff to work with. Give your CSRs the power to request missing documentation and set automated tasks for timely follow-up.
For new orders or re-orders, TIMS manages inventory, and tracks rentals and serialized products. Provide your products direct to the customer with a dropship integration. Go paperless with TIMS native, mobile applications. Dispatch delivery personnel using optimized route planning. Capture proof of delivery signatures, take customer payments, and record all field transactions real-time.
Customize the software to capture your billing rules and payer authorization requirements. Integrate with your clearinghouse to process claims. Use work queues and put rejections in front of the right people who can work them quickly. Use Business Intelligence to reduce your DSO and improve productivity.
Create a variety of custom-defined, real-time, interactive worklists for your collections team to work A/R, denials and timely filing. Queue up claims for rebilling and automate the posting of ERNs.
Developed to meet the demands of your accounting and financial business needs. Business budgets are easily handled in TIMS General Ledger, while TIMS Accounts Payable makes sure vendors are paid on time.
Our latest software innovation, TIMS Patient Subscriptions, streamlines and automates the entire patient resupply process. The new application is easy to setup, intuitive to use, and designed to drastically reduce labor costs. Key integration points include (1) easy patient auto enrollment, (2) automated compliance checks (eligibility, utilization, documentation, and authorizations), (3) patient contact options (phone, email, text, or IVR), and (4) auto-generated qualified orders. Fully qualified orders are then automatically generated and queued to ship minimizing inventory holding costs and distribution expenses.
Simply put, through technology, tradition, and transformation, TIMS Software is the strategic partner you need. Our company delivers the right mix of software, service, and support that will empower you to streamline and grow your business to its fullest potential.