September 8-9, 2025, in Billings, MT

Annual Users
Group Conference

Join us for networking, learning, idea sharing, and fun.

Sunday,
September 7

Our Welcome Reception starts at 6:00 PM Sunday evening at the Billings DoubleTree Hotel, Floor 3, Ballroom A. Enjoy light appetizers and drinks while you meet, greet, and catch up with CU staff, TIMS users, and industry vendors.

Celebration

Monday,
September 8

Beginning with David Schaer's Opening Welcome, we'll have a full day of presentations and roundtable discussions. Breakfast, lunch, and snacks will be provided throughout the day. Join us in the evening for our Open House Reception at CU's headquarters.

Date

Tuesday,
September 9

Stay for another full day of product presentations and discussions. Don't forget to visit with all the vendors. Breakfast, lunch, and snacks will again be provided. The evening activity will be a sit-down dinner at the Northern Hotel.

Date

Wednesday,
September 10

For those who wish to stay and participate, our full-day, post-conference session will be a self-paced lab designed for every skill level from beginner to advanced.

Important Date

Agenda Overview

Breakfast is provided every day from 7:00 - 8:00 AM. 

Click here to view the full agenda as a PDF

Monday

7:00 - 8:00 AM
Registration
3rd Floor, Billings DoubleTree Hotel

Be sure to stop by the registration table to check in and pick up your welcome packet. Throughout the conference, you can visit the table anytime if you have questions or need information. Looking for someone specific? Just ask at the registration table and we'll be happy to point them out or contact them for you.

8:15 - 9:30 AM
Opening Welcome & Keynote
with David Schaer

Company President, David Schaer, will kick off the conference with the Opening Welcome and an inspiring look at the future of the TIMS platform.

10:00 - 11:50 AM
Presentations
with Multiple Presenters

See our progress on the new Order Entry and get a firsthand look at future development that's in store. Or get caught up on the most recent modifications to TIMS with an overview of enhancements and learn how to optimize and leverage these in your business. 

10:00 - 5:00 PM
Hands-On Room &
Vendor Sponsor Tables

After the opening presentations, the Hands-On Room will be open for the rest of the day. This space is used by our Support Teams to meet with customers and answer questions about TIMS. Internet and computers are available.

Additionally, you may choose at any time to meet with the vendor sponsors at their tables.

12:00 - 1:00 PM
Lunch

20th Floor - Sit down with your fellow TIMS users, CU staff, and the vendor sponsors for a catered lunch.

Steering Committee - 2nd Floor, Skybridge 2

1:15 - 4:30 PM
Presentations & Roundtables
with Multiple Speakers

Including a scheduled snack break from 3:00 – 3:30 pm, Monday afternoon will offer a closer look at other CU efforts underway with changes to A/P and TIMS eCommerce, the latest in Power BI, and payment solutions. 

6:00 - 8:00 PM
Open House Reception
at CU Headquarters

We invite you into our company headquarters located just two blocks east of the Billings DoubleTree Hotel. Enjoy delicious food and refreshments with CU employees, fellow attendees, and our vendor sponsors. 

Tuesday

All Day
Hands-On Room &
Vendor Sponsor Tables

The Hands-On Room will be open all day for your convenience. This space is used by our Support Teams to meet with customers and answer questions about TIMS. Internet and computers are available. 

Additionally, you may choose at any time to visit with the vendor sponsors at their tables.

8:00 - 11:50 AM
Presentations
with Multiple Presenters

On day two of the conference, participate in exciting updates for TIMS: Bulk Gas Manager, CIFR, and Specialty Gas, or join a roundtable discussion about Equipment Rental, Cylinder Rental, and Field Service. You can also catch the latest from Cashbook and hear customer success stories; or learn how CU is utilizing AI to improve its support to our customers. 

12:00 - 1:00 PM
Lunch

20th Floor - Sit down with your fellow TIMS users, CU staff, and the vendor sponsors for a catered lunch.

Steering Committee Meeting - 2nd Floor, Skybridge 2

1:15 - 4:30 PM
Presentations & Roundtables
with Multiple Speakers

Tuesday afternoon will include presentations and roundtables on Contract Campaign Manager, ACM & Delivery, TIMS Mobile, and more about utilizing AI & Automation in TIMS. We'll also have a session focusing on AI and its impact on cybersecurity. And don't forget about the snack break from 3:00 - 3:30 pm! 

6:00 - 8:00 PM
Dinner Reception
at the Northern Hotel

Join us for a sit-down dinner on the 2nd floor of the Northern Hotel located just one block west of the Billings DoubleTree Hotel. We will have plenty of great prize giveaways for some lucky conference attendees from CU and our vendor sponsors.

Wednesday

9:00 - 4:00 PM
Automation, Events, & APIs Post-Conference Class
with Adam Goldammer

This full-day session offers a self-paced lab geared for all skill levels. Learn how to trigger automations using webhooks, Power Automate, and the TIMS public APIs. Additional charges apply.  

12:00 - 1:00 PM
Lunch
on the 20th Floor

Sit down with your fellow TIMS users and CU staff for a catered lunch.

FAQs

Map Pin

How do I get around town?

Once you land at the airport, contact the DoubleTree Hotel directly at (406) 252-7400 and dial “0” for the operator to request an airport pick up (look for the cookie van). From the hotel, you will be within walking distance of CU’s headquarters and many restaurants, shops, breweries, and museums. 

Uber and Lyft also provide transportation services in Billings. There is rarely a need to rent your own vehicle, though, unless you plan to explore the area outside of Billings.

Laptop

Should I bring a laptop?

Many people do bring a laptop or tablet. We recommend you download the agenda to your device before the event. All presentation slides will also be available for download. Our Post Conference will have activities that require a laptop.

Temperature

What will the temperature be like?

September in Montana will offer a wide range of temperatures. Outside, the mornings will be chilly and brisk, but the afternoons can still be quite warm. 

Inside the conference rooms, the temperature can fluctuate. We try to keep the rooms a little cooler so the presenters will be comfortable. We recommend you bring a jacket or sweater with you.

 

Who Attends Users Group?

There are a variety of users with varying job roles who typically attend the conference. The graph shows a breakdown of last year's attendees and their job roles. You could chat with C-Suite executives, Branch Managers, IT personnel or Directors, Analysts, or people in Sales, Finance, or Admin.  

When you attend the Users Group Conference, you have the potential to meet, network, share ideas with, and learn from a wide range of people, skill sets, perspectives, and experiences.

Last year's conference registrations (for both conferences) included 150 people from 66 different companies.

Job roles that attend UG, based on 2023 registration numbers
 

There's plenty to see around Billings, Montana

Open the map to the left on your phone and share it with your travel companions. We've collected some of our favorite places around town that we think you'd like to visit (icons in orange). The icons in blue are where Users Group Conference events will happen. 

As you can see, most events and activities will take place at the Billings DoubleTree Hotel where the conference is being held. You'll find a variety of shops, restaurants, and cultural attractions within walking distance. 

Check with the front desk about the hotel's shuttle service if you would like to explore the surrounding area. Uber and Lyft are also available in Billings.

Event Sponsors

Thank you to our industry partners who are sponsoring this year's event and lending their knowledge and expertise to the conversations.

cashbook NEW CU Website Partner worldpay ECI-EvolutionX-2023-logo greenwing_logo-slogan-green DDS_Horizontal_607px 2022 Otodata logo CraftyFuen Automation Logo TIMS Cybersecurity Partner FRSecure TIMS_Partner_SYNERGEX_Logo_cropped Lincoln Electric Logo

More About Our Event Partners

Scroll through the slides to learn more.

cashbook

Platinum Sponsor

Reduce time spent on cash management by 70%. Accounts receivable automation and cash flow management. Trusted, tailored software from cash flow specialists.

Visit their website to learn more>>

NEW CU Website Partner worldpay

Platinum Sponsor

Worldpay powers businesses of all sizes to make, take and manage payments. We are a global leader in financial technology with unique capabilities to power omni-commerce.

Visit their website to learn more>>

 

ECI-EvolutionX-2023-logo

Gold Sponsor

Create the best online experience for your customers. eCommerce integrated with TIMS and trusted by gas and welding businesses like yours.

Visit their website to learn more>>

greenwing_logo-slogan-green

Gold Sponsor

Helping companies of all sizes implement Punchout Catalogs and connect to eProcurement systems with its custom built punchout connectors.

Visit their website to learn more>>

DDS_Horizontal_607px

Gold Sponsor

Streamline, simplify and improve the product content delivery experience for both manufacturers and distributors.

Visit their website to learn more>>

2022 Otodata logo

Silver Sponsor

We're proud to say we design, develop, manufacture and sell our award-winning tank monitors, management software, and mobile app to businesses worldwide.

Visit their website to learn more>>

1749139109024-872f3f8c-a5e9-4518-940f-79b446430d91_1

Silver Sponsor

With a focus on automation, we help businesses save time and scale smarter by building custom Azure Function Apps, API integrations, and process workflows.

Visit their website to learn more>>

TIMS_Partner_SYNERGEX_Logo_cropped

Bronze Sponsor

Synergex can help you bring your time-tested Synergy systems, applications, business logic, and data into the future. Without ripping and replacing anything, and with little risk. 

Learn more by visiting their website>>

 

Lincoln Electric Logo

Bronze Sponsor

Lincoln Electric, the supplier of choice for many industries. A proven track record with over a century of experience in cutting-edge products, comprehensive welding processes and automated solutions.

Learn more by visiting their website>>

Registration is Open

We look forward to seeing you in
Billings, Montana, this September.

 

Any questions can be sent to UsersGroup@CU.net.

General Admission

Sunday Evening - Tuesday Evening

$625

This price includes all meals and conference events beginning the evening of Sunday, September 7, through Tuesday, September 9.

After registering you will receive an email confirmation with the hotel room booking link. You are responsible for your own travel and hotel accommodations.

 

Post-Conference

Full-Day Class on Wednesday

$425

This price includes breakfast, lunch, and a full-day class on Wednesday, September 10. Bring your laptop for hands-on activities.