Every Patient. Every Time.

TIMS Opportunity Tracking tracks patient activity—from the time someone is added into your database—through the entire sales process.

How Opportunity Tracking Works

Once a patient is entered into the database, TIMS identifies them as a ‘sales opportunity.’ After the Noah Audiogram is plotted, the patient is identified as a ‘tested not sold’ opportunity. Then, using the data from the Noah Audiogram, TIMS identifies your patient as an opportunity based upon your defined aid-ability thresholds. If the patient is not a candidate for amplification, they are considered ‘no opportunity.’

Patients with hearing aids are clearly identified as re-sale opportunities when their devices reach your defined age threshold.

TIMS Audiology Software | Set up Verifications or Reminders for Patient Appointments
TIMS Audiology Software | Confirm with Patients Appointment Details

The End Result of Using Opportunity Tracking?

Better patient care and more sales. In addition, using the certified Noah 4 interface, TIMS compares the Noah Audiogram to the company’s aid-ability threshold, providing a clear indication as to whether or not a customer should be seen for a new device.

  • Track all sales opportunities—from the time a patient is entered into the database, until they are no longer an opportunity
  • Generate patient communications by email or letter, such as tested not sold or upsell opportunities
  • Experience a streamlined marketing process by tracking the successes and failures of the communications generated
  • Manage your sales process and facilitate timely customer follow-ups

Opportunity Tracking is integrated into every aspect of the patient visit, making it easy for every member of your staff to be involved in the success of your practice.

What brought this individual in our door? Who sold the device?
What revenue was realized from this process?
TIMS Audiology Software Reviews

I will continue to recommend TIMS for everyone who struggles with their office management system. Your software is the best I’ve found. The support of your team is unbelievable.

- Beltone Heaing Aid Centers

In our TIMS training, we learned how to narrow device choices so that we no longer have to page through fifty-some devices to find the one they we looking for. We are extremely pleased with our training and with TIMS overall.

- Family Hearing Center
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