Make a real impact with TIMS® Marketing Tools.
Built-in marketing tools make it easy to quickly identify sales opportunities, generate professional marketing campaigns, and efficiently book and generate new revenue!
Empower Your Sales & Communication: Unlock Opportunities with TIMS®
TIMS Marketing & Communications capabilities give you the tools to effectively market to your customer base.
TIMS 'Opportunity Tracking' allows you to set up and define selling opportunities using data from NOAH audiograms and user-defined aid-ability thresholds to identify hearing aid selling opportunities.
TIMS Communications Center is a powerful tool to track outgoing emails and letters. When used effectively, TIMS Communications Center can help improve patient care, increase revenues and sell more of the products that help improve the quality of your patients’ lives.
Build targeted marketing lists from patient, appointment, and hearing aid history data.
Generate and track outgoing emails, and letters.
Identify 'tested not sold' selling opportunities.
Generate a call list for fitting follow-ups.
Create custom letters for email and print.
Create marketing lists by analyzing various patient-related information and hearing aid test results.
Data extraction Excel tool for 3rd party marketing platforms.
Warranty expirations.
Communicate with patients by phone, email, or print.
Track patient interactions and measure marketing source effectiveness.
Battery Club mailers.
NOAH data mining.
Patient follow-up appointments.
Appointment Notifications
TIMS Appointment Notifications give you an efficient way to communicate with patients while providing them with an exceptional customer experience.
Create customized message templates and incorporate key appointment details. Patients can simply reply to confirm appointment date and time or request to reschedule.
Streamline management of patient notifications via the Notification Center, then track notifications and patient responses from one place.
Features Include:
Send confirmation messages to verify appointments.
Minimize no-shows with customizable appointment reminders as dates approach.
Set-up notification preferences on a per patient basis — voice, SMS, or email.
View TIMS calendar appointment confirmation updates in real time.
Customize and translate your own templates, and send voice notifications in 26 different languages and dialects.
Learn More About Outreach & Marketing On Our Blog.
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