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TIMS® Automates the HME Resupply Process

Key integration points include:

  1. Easy patient auto enrollment (starts at patient intake).
  2. Automated compliance checks (eligibility, utilization, documentation, and authorizations).
  3. Patient contact options (phone, email, text, or IVR).
  4. Auto-generated qualified orders. Fully qualified orders are then automatically generated and queued to ship minimizing inventory holding costs and distribution expenses.

 

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Goals

From enrollment to shipping, we aim to process 80% of resupply orders without an employee having to touch the order. 

This application is easy to setup, intuitive to use, and designed to drastically reduce labor costs.

Click here to download the factsheet.

Patient Subscriptions - Dashboard
 

High Visibility

As automations are completed, staff is provided the information to understand the efforts and related results. These can be viewed at the patient level through a series of tabs highlighting the entire workflow. A dashboard view sums up all resupply orders and where they are in the process.

Click here to download the factsheet.

Patient Subscriptions - Patient Confirmation Screen