Order Fulfillment & Delivery

Whether you are one branch or twenty, TIMS offers you ways to help grow your business. Our built-in, multi-branch features guide you through the process—from the office to the point of delivery—significantly reducing your labor costs by streamlining your work methods.

TIMS Delivery is a user-friendly mobile delivery application that efficiently processes patient deliveries, substantially reduces back office paperwork and ends re-keying redundancy. All functions of the delivery process are automated and fully integrated in real-time with TIMS core system. Its capabilities provide optimized delivery routing, all electronic documents needed, signature capture of receipt, and accepts mobile credit card payments. 
  • Suggest associated products to add to an order
  • Review orders by owner, priority, referral or status
  • Access sales history for reorders
  • Track serial, rental, and customer-owned equipment
  • Fulfill orders through your drop ship vendor
  • Reduce fuel costs with optimized delivery route
  • Organize drivers with electronic delivery documents
  • Take secure credit card payments
  • Print or email customer delivery receipts
  • Sync completed documentation from the field to the home office in real-time
Request a Personalized Tour

What our Clients are Saying

I wanted to reach out and let you know how great it is to work with Joe. I have worked with him a lot over the years and most recently we are working on the TIMS Supporting Documents project. He always impresses me with his knowledge and passion for the product. He always takes the time to understand our business needs, and he also makes himself available even on Sundays, when I send an email, he will respond. I wanted to let you know, how much I personally appreciate his efforts, and all the efforts of the team of people behind him. Thanks!!!!

Keene Medical Products

Since starting with TIMS, we have more than doubled our revenue while cutting inventory costs by more than 60%.

Keene Medical Products

TIMS Business Intelligence tools helped us identify problem areas in our business, for example in inventory. I could accurately measure utilization, consignment location productivity, which product lines were making us money – and which ones were not – and then put that in an easy to read report. We could then make informed business decisions on if a location needed to be closed to cut costs or a product line need to be increased in order to meet demands.

ThedaCare At Home

We discovered an issue in our system today and Melissa in Application Support contacted me immediately. She worked with me – and with Crystal in Data Services – to get the problem identified, resolved and corrected in our system. It is always a joy to work with Melissa. I know that I put in a lot of tickets, but I must say – as a customer – I receive AWESOME support from your staff!! Thank you for everything you do!

Johns Hopkins

From an implementation standpoint, Claims Processing has been one of the easiest programs to roll out to users.

Norco

The owners of our company have always wanted to see the detail in the GL accounts. Now, they are able to do just that. They can drill down on those individual accounts and get the detail they have been looking for, right down to the invoice and line item. Simply put, it’s powerful and it is easy to use.

Keene Medical Products

We are really excited about Patient Intake, it is exactly what we need. Right now, our company is very interested in the Lean Business model, and Intake fits right in with the way we are wanting to do business.

ThedaCare At Home

Before TIMS, we never had a way to track employee productivity … now we have the tools we need to monitor and measure employee performance.

Gulf Medical

Our upgrade to 5.0 was very smooth. We never experienced any interruption to our daily business. On the day that we went live, my upgrade team and I kept waiting for my users to call in with issues, but those calls never came. The implementation team at Computers Unlimited was fantastic; they guided us through every step of the conversion process. They reviewed our data, they brought up issues that we had not even noticed … then they helped us to correct those issues.

Keene Medical Products

Once again I would like to compliment Gayle [in Project Management] on her training ability. She has a great cadence, upbeat attitude and a way of changing confusion into clarity!

Care Medical

TIMS Custom Development service is the perfect solution for us when we have unique business demands that fall outside of TIMS. The development team at Computers Unlimited understands our business model and works closely with us to ensure we get that desired functionality. ActivStyle Inc. strives to improve our company’s cost efficiency by at least 5% each year and TIMS Custom Development has been key in helping us meet and exceed those efficiency goals every year.

ActivStyle Inc.

I just wanted to take a minute and point out one of your Application Support Reps and the stellar customer service we receive each time he is on the other end of the phone, Mike M. He is by far the best resource at CU that we have dealt with in the 2 years I have been here at Diamond. He is responsive, knows the product and always professional. I have thrown some ridiculous issues at him too! I have managed CSR departments and have 22 years in technology, he definitely would be the kind of employee I would want working for me.

Christina Greczek, Diamond Pharmacy

Medical-Oscar-TIMS-Delivery-Competitive-Advantage-Quote

Case Study

Preferred Homecare Saves $4.9 Million After Implementing TIMS Delivery

How did one TIMS Software customer save nearly five million dollars in delivery and operations costs in just a year?

See the data for yourself and learn how Preferred Homecare used TIMS Delivery and our integration with Omnitracs One® to reduce labor, delivery, fuel, maintenance, and printed materials expenses—while also increasing their overall deliveries.

Download the case study

Are you ready to start the conversation?

Get your questions answered during a free consultation with one of our industry experts.

Schedule a free consultation