Your CSRs have many checks and balances to complete a patient order successfully. The integrated features of TIMS Software guide them through the process of the documents needed per payer and per product via a simple and logical flow. Once document authorization is complete, dispensing the product whether face-to-face, by mail, drop ship, or delivery, you’ll have the flexibility to give patients what they need, when they need it.
Manage your supply chain to track and forecast your retail and rental inventory assets. Accurately track available inventory and rental status, and streamline operations using branch or location and serial or lot numbers, based on your specific needs.
Order Fulfillment & Delivery
Whether you are one branch or twenty, TIMS offers you ways to help grow your business. Our built-in, multi-branch features guide you through the process—from the office to the point of delivery—significantly reducing your labor costs by streamlining your work methods.
TIMS Delivery is a user-friendly mobile delivery application that efficiently processes patient deliveries, substantially reduces back office paperwork and ends re-keying redundancy. All functions of the delivery process are automated and fully integrated in real-time with TIMS core system. Its capabilities provide optimized delivery routing, all electronic documents needed, signature capture of receipt, and accepts mobile credit card payments.
Suggest associated products to add to an order
Review orders by owner, priority, referral or status
Access sales history for reorders
Track serial, rental, and customer-owned equipment
Fulfill orders through your drop ship vendor
Reduce fuel costs with optimized delivery route
Organize drivers with electronic delivery documents
Take secure credit card payments
Print or email customer delivery receipts
Sync completed documentation from the field to the home office in real-time
How would a mobile delivery app be implemented in my business?
In this video, Smart Phone Solution Specialist, Robert, introduces you to TIMS Delivery and lays out the process for a company to implement this technology with their delivery staff.