How can we help you?
Phone Support
406-255-9500
Monday–Friday, 6 AM–6 PM MST
Email Support
helpdesk@cu.net
Include, "OPEN CALL" in subject line.
Customer Portal
support.cu.net
Submit or view the status of a ticket.
After-Hours Support
Regular application and technical support is available Monday through Friday, 6 AM–6 PM MST, and is covered under your standard service agreement.
After-Hours Phone Support: 406-657-9293
After-Hours Support is a 24-hour service available every night and weekend, with the exception of the following holiday hours. After-Hours Support is not covered by your standard CU service agreement. After-hours calls are billed at After-Hours Support rates for a minimum of one hour, and those exceeding one hour are billed in 15-minute increments.
Christmas Eve (12/24)- After-Hours Support begins at 3 PM MST
Christmas Day (12/25) – No After-Hours Support.
Day after Christmas (12/26) – After-hours Support only.
New Year’s Eve (12/31) - After-Hours Support begins at 3 PM MST.
New Year’s Day (01/01) - After-Hours Support only.
Ready to see TIMS in action?
Schedule a personalized demo and discover how TIMS can transform your operations.

