How can we help you?

Phone Support

406-255-9500
 Monday–Friday, 6 AM–6 PM MST

Email Support

helpdesk@cu.net
 Include, "OPEN CALL" in subject line.

Customer Portal

support.cu.net
Submit or view the status of a ticket. 

After-Hours Support

 

Regular application and technical support is available Monday through Friday, 6 AM–6 PM MST, and is covered under your standard service agreement.

After-Hours Phone Support: 406-657-9293

After-Hours Support is a 24-hour service available every night and weekend, with the exception of the following holiday hours. After-Hours Support is not covered by your standard CU service agreement. After-hours calls are billed at After-Hours Support rates for a minimum of one hour, and those exceeding one hour are billed in 15-minute increments.

Christmas Eve (12/24)- After-Hours Support begins at 3 PM MST
Christmas Day (12/25) No After-Hours Support.
Day after Christmas (12/26) – After-hours Support only.
New Year’s Eve (12/31) - After-Hours Support begins at 3 PM MST.
New Year’s Day (01/01) - After-Hours Support only.

Ready to see TIMS in action?

Schedule a personalized demo and discover how TIMS can transform your operations.