Accounts Receivable & Collections

The right people, working the right claim, at the right time.
  • Auto-post ERNs from your clearinghouse or lockbox
  • Setup denial work queues and ensure your A/R team is working on priority claims first
  • Keep your email inbox clear and define adjustment approval limits for managers to review in TIMS
  • Monitor and report on adjustments by amount, age, user, batch and/or assignment
  • Build your current collections processes into worklists that are tracked and logged
  • Have all the patient account, EOB and history information at your fingertips
  • Define actions that need to trigger a follow up task
  • Resubmit claims, send redetermination letters or payer-specific appeal forms directly from TIMS. No more duplicate entries
  • Print hardcopy claims on demand to transfer or write off A/R
  • Note items of work, assign, reassign or determine follow up dates to keep your staff on track
  • Give staff the ability to make notes or send emails to other staff or groups. All communications for a patient account are kept in TIMS
  • Customize views that are customer centric and have all pertinent information at your fingertips