Gone are the days of old-fashioned hearing aids and paper appointment books. Like how we've moved past ear trumpets and carbon hearing aids, today's hearing professionals need modern tools to manage their offices efficiently.

Here are 10 things to consider when choosing practice management software for hearing professionals:

Easy Intake: Patients expect a smooth intake process. Your system should let them provide information once, not repeatedly, and integrate with existing appointments. TIMS^® does this with our Electronic Intake Forms.

Efficient Scheduling: A good calendar system with customization options and automatic reminders helps reduce errors and no-shows, saving time for staff and patients.

Simple Charting: Software should streamline charting with templates, integrated data, and quick access to past information.

Document Handling: Look for a system that handles document imaging and scanning, reducing paperwork and making files easily accessible. 

Hearing Aid Tracking: Detailed tracking of orders, fittings, and repairs is crucial. Make sure the system integrates with point-of-sale systems and offers electronic agreements.

Point of Sale & Accounting: Complete financial functions should integrate seamlessly, providing accurate reports without compromising sensitive financial data.

Claims Management: Integrated claims systems speed up the process, reducing duplicate entries and rejections for faster payments.

Marketing & Communication: Stay connected with patients through well-defined communication tools, tracking what's sent and when for effective marketing. These features should be intuitive, easily repeated, and have reportable metrics. 

Outcome Reporting: Accessible data on appointments, sales, and referrals helps make informed decisions for your practice's growth.

Security & Scalability: Ensure the software meets HIPAA guidelines for data security and consider the stability and scalability of the company providing it.

Choosing the right software is crucial for the success of your practice. Look for a provider with a strong track record and a commitment to adapting to the changing needs of the hearing industry.

Questions? Comments? We're glad to fill in the blanks – click the box below to schedule a demo of TIMS Audiology with Donna. 

Last updated: 3.20.24