Available as an add-on module, TIMS’ electronic Appointment Notifications give you an efficient way to stay in front of patients while providing them with an exceptional customer experience.
Simply set up Verifications and/or reminders to keep appointment details at your patients’ fingertips.
Verifications electronically confirm—with your patient—the date and time of the appointment that they scheduled.
Confirmations are a patient’s second reminder that their appointment date is getting close. In addition, the patient has the chance to reply and easily confirm the appointment—or request a reschedule. The bonus? The updated appointment status is automatically reflected in TIMS.
And since no two patients are exactly alike, you set up notification delivery preferences on a per patient basis.
Customers can choose to receive Verifications and Confirmations via voice call, text message, and/or email.
| Verify patients’ appointments when they first set up their office visit
| Send follow-up reminders as patient appointment dates approach
| Easily handle patient’s request to reschedule
| Customize notifications for a patient’s preferred delivery method—voice, text or email
Create customized message templates for each provider and incorporate key appointment details. Streamline management of patient notifications via the Notification Center, then track notifications and patient responses from one place. Reduce no-shows, increase revenues!
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With TIMS, you have more ways to be productive and efficient. We do this by helping you manage your practice using our fully-integrated and intuitive system packed with amazing features.