Providing quick and effective solutions to procedural and technical questions is the goal of CU’s support group. Our support center specialists connect directly to your system, quickly diagnosing and solving problems. In turn, an automated call tracking system records each problem and solution, providing a growing base of knowledge that allows us to resolve future issues faster.

TIMS Software Technical Support | Computers Unlimited

Audiology Support

800.763.0308 (toll free) | 406.255.9500

Standard Support is available Monday through Friday, 7am to 6pm MST. 

Whether it’s education and training, installation and implementation, data conversions or software customization and integration, our clients rely on us to provide solutions that strengthen their company. 

eMail Audiology Support

Industrial & Medical Support

Application & Technical Support

P. 406.255.9500F. 406.255.9595

Regular application/technical support is available Monday through Friday, 6 am to 6 pm (MST) and is covered by your standard service agreement.

Learn More About Application  Learn More About Technical

After Hours Support

P. 406.657.9293

After hours support is a 24-hour service available every night and weekend, with the exception of Dec. 25 (Christmas Day). After hours service is NOT covered by your standard CU service agreement. Calls are billed at after hours support rates for a minimum of one hour, and those exceeding one hour are billed in 15 minute increments.

Contact Support Inquiries  

TIMS Software Data Conversions | Computers Unlimited

For those circumstances that require you to work beyond normal business hours, 24-Hour Support services are offered as well.

TIMS Software | Computers Unlimited Support Testimonials and Reveiws

Derek in Application Support is absolutely the best. I cannot think of one time – for any issue – that Derek has not given 100% effort. Chris in Application Support was also amazing, he never gave up until a problem was resolved.

- Penn Oxygen & Supply Company

David [in Technical Support] was our focal point of contact with regard to technical issues [during the system recovery process]. He did a great job with our system recovery and was a pleasure to work with.

- Prest-O-Sales and Service

Once again I would like to compliment Gayle [in Project Management] on her training ability.  She has a great cadence, upbeat attitude and a way of changing confusion into clarity!

- Care Medical

Brian C. has been a HUGE help to us for this wireless project.  He has really dedicated a lot of time to it and I really appreciate it.

- Oxygen Service Company
TIMS Software Contact Support | Computers Unlimited

Looking for a dynamic career in a challenging, fast-paced environment?

As a company dedicated to creating quality software and services for the welding, DME/HME, specialty pharmacy and audiology industries, Computers Unlimited (CU) is always looking for career-focused professionals who are knowledgeable and experienced in computer programming, quality control and support services.

Career Opportunities

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