Start the customer experience off right with tracked inbound documents, intelligent work queues, and billing payer rules that are easy for your staff to work with. Give your CSRs the power to request missing documentation and set automated tasks for timely follow-up.
For new orders or re-orders, TIMS manages inventory, and tracks rentals and serialized products. Provide your products direct to the customer with a dropship integration. Go paperless with TIMS native, mobile applications. Dispatch delivery personnel using optimized route planning. Capture proof of delivery signatures, take customer payments, and record all field transactions real-time.
Customize the software to capture your billing rules and payer authorization requirements. Integrate with your clearinghouse to process claims. Use work queues and put rejections in front of the right people who can work them quickly. Use Business Intelligence to reduce your DSO and improve productivity.
We are really excited about Patient Intake, it is exactly what we need. Right now our company is very interested in the Lean Business model, and Intake fits right in with the way we are wanting to do business.
Before TIMS, we never had a way to track employee productivity … now we have the tools we need to monitor and measure employee performance.
Since starting with TIMS Software, we have more than doubled our revenue while cutting inventory costs by more than 60%.
Back in 2015 our company centralized its intake process. Within months of this change we knew we need to start using TIMS Workflow and TIMS Inbound Document Routing. Without them this department would have failed. Intake, Workflow, IDR along with TIMS Image Viewer have been a life saver for our Alpine Care Team. We also started using TIMS A/R Worklist and hope to see many benefits from the application.