Start the customer experience off right with tracked inbound documents, intelligent work queues, and billing payer rules that are easy for your staff to work with. Give your CSRs the power to request missing documentation and set automated tasks for timely follow-up.
For new orders or re-orders, TIMS manages inventory, and tracks rentals and serialized products. Provide your products direct to the customer with a dropship integration. Go paperless with TIMS native, mobile applications. Dispatch delivery personnel using optimized route planning. Capture proof of delivery signatures, take customer payments, and record all field transactions real-time.
Customize the software to capture your billing rules and payer authorization requirements. Integrate with your clearinghouse to process claims. Use work queues and put rejections in front of the right people who can work them quickly. Use Business Intelligence to reduce your DSO and improve productivity.
Create a variety of custom-defined, real-time, interactive worklists for your collections team to work A/R, denials and timely filing. Queue up claims for rebilling and automate the posting of ERNs.
Our goal is to get you paid faster by providing a one-source software that takes your revenue cycle management from beginning to end, and makes it smarter.
If you want total business management software that you can customize for your business processes, download this guide.