TIMS Mobile Products Provide CRM Capabilities

I recently met with Robert B, Smart Phone Solutions Specialist here at Computers Unlimited, to find out how CRM works from TIMS Assistant to TIMS Sales Pipeline Manager, providing a viable and affordable CRM product that not only works in real-time but also integrates with TIMS core.

As Robert explains:

"TIMS Assistant, our mobile product for sales, gives staff the ability to create and track prospects right from the smartphone application. As the prospect information is recorded in TIMS Assistant, worked and moved through the process, that information continues to automatically upload into TIMS Sales Pipeline Manager. This gives both the sales person and their supervisor, complete transparency.  Both can see how much new business has been created, new prospect interactions, and workflows." 

"Once the prospect becomes a customer, they can track and compare projected v's actual spending. In Sales Pipeline Manager, sales staff are tied to their own prospects and customers by their sales number. Managers then have the ability to see all of the sales staff assigned to them. Since TIMS Assistant and TIMS Sales Pipeline Manager are integrated, there's no need to purchase an expensive additional CRM product."

Robert went on to say:

"During this Users Group session, we will also devote time to an open forum. We'd like to hear what additions our users would like to see for the CRM tool within TIMS Assistant. We are constantly growing and adding to its capabilities, so Users Group will be an excellent opportunity to give us your thoughts."

"In addition, we'll discuss End of Life for the old handheld devices that aren't supported by their manufacturers any longer. We'll share how TIMS Assistant, TIMS Delivery, TIMS Plant, and TIMS Warehouse replace those outdated models with smartphones and tablets and how we can assist you in moving forward."


Find out more in Robert's "Mobile Sales & What to Expect When You Go Mobile" session at Users Group.

 Click below to get registered. Access the full agenda, the registration form and hotel information. You'll also have the opportunity to sign up for a special all-day, in-depth Business Intelligence (BI) class on Wednesday, September 11th, and register for a specialized training session in the Hands-On Room.

2019 Users Group >>