Close the Paper Trail and Speed Up Processes
In the rush of day-to-day business, our well-intentioned paper trails get lost in the shuffle, literally. TIMS Document Imaging makes it possible to store, then easily retrieve anything from customer contracts to delivery tickets. Make updates, changes or highlight stored documents. Send or re-send by email, print or fax to a customer or branch.
Easy as 1-2-3
1. Store and Retrieve Documents—Once scanned, documents are set up in various 'classes' such as tickets or invoices. The Imaging system recognizes the documents and knows where to find them by creating a document ID at the time a delivery ticket is printed. When the ticket is scanned, it looks at that ID, determining where the ticket is filed. Use look-up features to locate documents quickly and easily by search filters or use specific customer names.
View unlimited documents; invoices, contracts, maintenance logs, MSDS, tax documents, credit applications, and even signed delivery tickets. Access any scanned document from any PC in your business network, retrieving one document or multiple documents at the same time. TIMS Imaging becomes your electronic file cabinet.
Save and retrieve any and all business documents with TIMS Imaging.
2. Update and Share Information—Highlight, redact, or place a note or stamp on any or all pages of an imaged document. Authorizations can be set up for users to determine who can see what and who can perform certain actions. Changes to notes or comments on images will show the last user along with what they did, and when. Send or re-send documents to customers via email, print or fax. Share documents between branches to a network folder. Your main branch can then index them into your TIMS system.
Retrieve invoices and stamp them as "Paid."
3. Integration Works for You and Your Customers—Imaging is completely integrated with your TIMS system giving you the same performance and agility that TIMS provides and that separate software components don't. Since TIMS can store documents you create within TIMS, invoices can be seen in Customer Centric Inquiry and A/R Manager with no manual scanning. Scanned documents are also available to your customers through your TIMS e-commerce site, which gives them access to their own e-documents whenever it's convenient for them. In addition to viewing their e-documents, they can also pay invoices to their accounts via credit card and place orders with you. A huge game changer for both of you.
TIMS Imaging is an add-on module that makes it possible to virtually eliminate the need for endless paperwork, tedious filing, and the added detective work involved in finding that one elusive piece of paper a customer is requesting right now.