---
title: Don't Let These HME Business Frights Keep You Up at Night
description: Running an HME business comes with unique challenges that often stem from outdated or disjointed processes. Let  TIMS Software help you with your delivery costs, inventory control, and data access, as part of a paperless and integrated solution.
image: https://www.cu.net/hubfs/Halloween_pumpkins_flipped.jpg
---

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# Blog for Home & Durable Medical Equipment Providers

We're a completely customizable solution with a dedicated team of software developers in-house. That means we can work together to make sure our system fits your HME/DME business like a (surgical) glove... even if you run things a little differently from others in the industry. Our users aren't confined to a cookie-cutter approach!

# Don't Let These HME Business Frights Keep You Up at Night

POSTED ON:24 October, 2018

WRITTEN BY: [Computers Unlimited](https://www.cu.net/hme/blog/author/computers-unlimited)

Tag: [Imaging](https://www.cu.net/hme/blog/topic/imaging), [Business Intelligence](https://www.cu.net/hme/blog/topic/business-intelligence), [Scheduling](https://www.cu.net/hme/blog/topic/scheduling), [Inbound Document Routing](https://www.cu.net/hme/blog/topic/inbound-document-routing), [Inventory Management](https://www.cu.net/hme/blog/topic/inventory-management), [Documentation Management](https://www.cu.net/hme/blog/topic/documentation-management), [TIMS Software](https://www.cu.net/hme/blog/topic/tims-software), [TIMS Delivery](https://www.cu.net/hme/blog/topic/tims-delivery), [Inventory](https://www.cu.net/hme/blog/topic/inventory)

### Your Challenges Can Be Solved with the Right Technology

Running a business comes with unique challenges that can, dare we say ... haunt your dreams. In the HME industry, these issues often stem from outdated or disjointed processes that end up cutting into what should be your free time and profit.

With the right technology, it doesn't have to be that way. The following five "frightful" issues can be solved, if you carve out the time to implement and put the right systems to use. No tricks here, only wickedly good resources that can help save your sanity.

**Challenge: High delivery costs   
**Solution: Use [our dispatching tools and mobile delivery app](https://www.cu.net/hme/order-fulfillment-delivery-smart-application-revenue-cycle-management-tims-software) to maximize productivity, increase accountability, and reduce operational costs. You can create a delivery schedule, assign employee break times, limit re-sequencing of orders, and capture driver arrival and departure times. Plus, avoid heavy traffic, reduce fuel costs, and stay on course with turn-by-turn directions.

**Challenge: Poor inventory control  
**Solution: Too much inventory creates unnecessary expenses and too little inventory can lead to lost revenue. TIMS Inventory helps you maintain supply levels at your warehouse and branch locations, and tracks the quantity on-hand, committed, purchased, and back ordered. Other features that help your team stay on top of quantities include physical counts, cycle counts, barcode tracking, automated purchasing, and PO receiving.

**Challenge: Limited access to your data  
**Solution: Some HME software systems limit your access to data or charge additional fees to provide you with reports about your own business. With TIMS Software, you have [unlimited access to 100 percent of your data](https://www.cu.net/hme/business-intelligence-financial-reports-revenue-cycle-management-tims-software) using the world's most popular business tools from Microsoft®. Pre-built data cubes make it quick and easy to create richly formatted reports, and you can perform powerful ad hoc analysis in Excel® to address your most pressing needs, fast.

**Challenge: Multiple systems to manage**  
Solution: Reduce the need for multiple software interfaces. If you work with several independent systems that interface—or don't communicate at all—you may face challenges with those systems correctly sharing data with each other. TIMS®, on the other hand, is a fully integrated solution with seamless internal data transfer. There's no need to map codes between systems, and data updates, real-time reporting, and day-to-day processes are easier.

**Challenge: Piles and piles of paperwork  
**Solution: Put paper in your past. TIMS* *Inbound Document Routing allows you to digitally receive and upload incoming faxes to your system, where they're time and date stamped. From there, you can assign each document to a customer service rep or a work queue. Documents are filed in TIMS Imaging and are instantly viewable throughout the system. As additional documents are generated, they are also automatically tied to the workflow, leaving an audit trail of every outgoing request and incoming document related to the order.

### Business doesn't have to be scary with well-thought-out processes and help from a solid software system. Let us help you embrace your challenges and defeat your business "demons" today.

[![Contact me for a tailored demo of TIMS.    Gail Turner HME System Sales](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/60789/c3a7980e-1527-4ae8-bd27-e52f0c47e9d6.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/60789/c3a7980e-1527-4ae8-bd27-e52f0c47e9d6)  
This article was originally written by Patty Harrison of Computers Unlimited. Published 2018-10-24. Modified 2023-10-04.

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