Establishing KPIs for Your HME Business
We all have goals. (How are those New Year’s resolutions coming along, by the way?) And your business is no different. One way to make sure you understand how well your company is achieving its short- and...
We're a completely customizable solution with a dedicated team of software developers in-house. That means we can work together to make sure our system fits your HME/DME business like a (surgical) glove... even if you run things a little differently from others in the industry. Our users aren't confined to a cookie-cutter approach!
We all have goals. (How are those New Year’s resolutions coming along, by the way?) And your business is no different. One way to make sure you understand how well your company is achieving its short- and...
The revenue cycle is a complex process with many moving parts. Those “parts” are better known as people and processes, and they need to work...
A: Industry experts suggest that every team member have performance goals, engage in monthly feedback sessions with their team and manager, and receive incentives for performance...
Q: How does inventory and warehouse management play a role in revenue cycle management?
A. Too much inventory creates unneeded expenses and too little inventory means lost revenue. For many in our industry, inventory management is a necessary evil...
Q: How can I use technology to shorten the learning curve for my CSRs?
A: Too often, I have seen providers rely on their own staff to transfer tribal knowledge using a mix of water-cooler talk
