---
title: "COVID-19: Support & Resources for HME Providers"
description: As HME/DME providers, COVID-19 may be challenging, but you don't have to weather the pandemic alone. You have resources and support.
image: https://www.cu.net/hubfs/Archive/Stock%20images/close%20up%20of%20people%20cut%20out%20of%20paper%20on%20white%20background-1.jpeg
---

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**

**

# Blog for Home & Durable Medical Equipment Providers

We're a completely customizable solution with a dedicated team of software developers in-house. That means we can work together to make sure our system fits your HME/DME business like a (surgical) glove... even if you run things a little differently from others in the industry. Our users aren't confined to a cookie-cutter approach!

# COVID-19: Support & Resources for HME Providers

POSTED ON:31 March, 2020

WRITTEN BY: [Computers Unlimited](https://www.cu.net/hme/blog/author/computers-unlimited)

Tag: [Written Orders](https://www.cu.net/hme/blog/topic/written-orders), [Compliance](https://www.cu.net/hme/blog/topic/compliance), [Medicare](https://www.cu.net/hme/blog/topic/medicare), [Business Management Tools](https://www.cu.net/hme/blog/topic/business-management-tools), [Documentation Management](https://www.cu.net/hme/blog/topic/documentation-management), [Payer Authorizations](https://www.cu.net/hme/blog/topic/payer-authorizations), [CMS](https://www.cu.net/hme/blog/topic/cms), [COVID-19 Pandemic](https://www.cu.net/hme/blog/topic/covid-19-pandemic), [Coronavirus](https://www.cu.net/hme/blog/topic/coronavirus), [Advocacy](https://www.cu.net/hme/blog/topic/advocacy), [HME/DME Providers](https://www.cu.net/hme/blog/topic/hme-dme-providers)

#### Support for HME & DME Providers During the COVID-19 Pandemic

By now many HME providers are experiencing the effects of COVID-19 in their communities. As those already intimately involved in the care of our elderly and at-risk populations, this may be a challenging time, but you don't have to weather it alone.

Right now at Computers Unlimited (developers of TIMS Software), we are closely in touch with many of our HME Provider Partners to best position ourselves in meeting your software support needs. We have ensured our support services remain as robust and stable as ever.

As HME/DME businesses are providers of essential respiratory care, we hope lobbying efforts by state organizations and efforts like [AAHomecare's letter to CMS](https://hme-business.com/articles/2020/03/19/aahomecarecovid19.aspx?s=esource_200320&admgarea=esource&oly_enc_id=) are successful in their mission to ease regulatory burdens faced during this time. [As in-home-care may be an essential part of easing overstressed hospitals](http://www.hmenews.com/article/hme-stands-out-solution-amid-pandemic), the providers like you need to be heard. 

Some organizations are putting together excellent industry resources right now. Here are a couple which may prove especially useful:

- *AAHomecare's COVID-19 Resource List* 
    - In addition to leading the way in advocacy efforts at the national level, the [American Association for Homecare](http://aahomecare.org) has put together a very comprehensive resource guide. It includes a range of helpful items, from their COVID-19 Checklist (to keep you, your colleagues, and the patients you serve safe) to quick links for Medicare Telehealth FAQs or accessing Personal Protective Equipment. [See their full Resource Guide here](https://www.aahomecare.org/covid-19-resources).
- *Prochant's Billing Updates* 
    - [Prochant](https://www.prochant.com/) is continually adding billing and service updates as they relate to providers during the pandemic. See their latest payer-specific updates [on their COVID-19 Blog](https://www.prochant.com/live-updates-covid-19-and-hme/).

Finally, as health psychologist [Kelly McGonigal shares in her TED Talk](https://www.ted.com/talks/kelly_mcgonigal_how_to_make_stress_your_friend), stress doesn't have to be bad for your health, and sharing helps enormously. Check in with your colleagues frequently, and take advantage of industry associations. And know that all of us here at Computers Unlimited are on your team, too. 

*As always, please don't hesitate to [**contact us**](https://www.cu.net/hme/support) with questions or software support needs.*

---

[![Ready to talk? I'm here for you. Gail Turner HME System Sales](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/60789/43b52b19-b253-4a89-ade7-828ab4eafc71.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/60789/43b52b19-b253-4a89-ade7-828ab4eafc71)

This article was originally written by Ruhiyyih Tolton of Computers Unlimited. Published 2020-03-31. Modified 2020-03-31.

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